Order process

An order goes through several steps and each step executes different events.

1. Pending

the guest submits a rental request. At the time of submission, the order status is: Pending.

The guest

the guest can modify the offer or create a counter-offer .

The Rentor

The rentor can accept or refuse an order. He can also create a counter-offer .

2. Drop

the guest can drop the still pending order.

3. Approval of an offer

The rentor can accept or decline an offer. He can also make a counter-offer ..

3.1 Accept

Accepting an order means that the order has been approved by the rentor according to the terms of the order. The order therefore remains open.

3.2 Refuse

Rejecting an order means that the order has been refused by the rentor according to the terms of the order.

4. The wait before the exchange

The step between approval and the start of the collection process.

4.1 Call-off

the guest can call-off a command. This action means that the order, which has been previously accepted, is canceled by the guest.

It should be noted that this action is not very nice

4.2 Cancel

The rentor can cancel an order. This action means that the order, which has been previously accepted, is canceled by the rentor.

It should be noted that this action is not very nice

5. Collection

Collection means the guest and rentor are ready to exchange the item.

5.1 Activate

The ad rentor or guest can activate an order 48 hours prior to the order start date. This action will activate the security deposit (If applicable) and execute payment for the order (if not already executed).

5.2 Disapprove

the guest may disapprove an offer stating that the item is not in good condition or does not represent the ad. If necessary, the guest will have to create a Contestation

6. Return of the item

The final stage of an order is the return of the order from the guest.

6.1 Finish

Completing an order means the guest has returned the item. This action will notify the rentor to complete the order.

6.2 Complete

Completing an order means that the rentor has received the item and that it is in good condition. We can therefore complete the order.

At this stage, the security deposit is released and each member of the order can evaluate it.